FAQ

(Q) What is the the Steps to Success discipline policy?

Discipline Policy

The goal of our center is to develop self-esteem and self-control.
In order to reach these goals, we encourage children to communicate with one another; using speech to resolve dilemmas and convey emotions. We believe that as children mature with verbal expression, they will be less likely to express themselves in an aggressive manner. Children are given “time out” sessions that are age-appropriate; however, always under the supervision of an adult.

Children attending our center are prohibited to exhibit the following:

  1. To hurt other children (or adults) with intent.
  2. To hurt themselves with intent.
  3. To destroy property with intent.If a child repeatedly displays these behaviors, the family will be called in for a conference with staff and a determination will be made at that time. If the inappropriate behaviors are continuous with no improvement after several attempts, this will result in termination of services rendered for that child at our center and refund of monies will be annulled.

    Commit to Memory…

    • Consider you are a role model for your child, the behavior you exhibit will be repeated by your child
    • Consider that all children need firm boundaries to develop self-control however, always use positive statements to direct these behaviors, such as: “please walk” as opposed to “don’t run”
    • Consider that children are little people and they are learning rules slowly, teach them right from wrong with patience
    • Consider how wonderful it feels when you receive praise, praise your child often to reinforce that positive behavior
    • Consider that discipline should be firm but never harsh or mean, never use physical punishment towards a child
    • And finally there is no such thing as a bad child only undesirable behavior

(Q) How do I begin potty training my child?

Saying goodbye to diapers

We are here to help however; this is a process that requires team work from both parents and teachers.

  • Always communicate to your child what will be happening. The more informed your child is about the “potty training” process, the more in authority they will feel thus giving them more confidence.
  • Get them excited about the process. Explain to them that they are now going to daycare and they will become big boys and girls. Have them “potty train” the doll and praise the doll’s success.
  • Each time your child uses the potty correctly, make sure to praise him/her as they did the doll. You can also reward your child with things like a sticker or stamp.  Again, make this a fun and positive experience.
  • Once your child says goodbye to diapers, put your child in toddler pull-ups and don’t turn back even if there are some accidents along the way. If your child has an accident, please don’t get angry or disappointed. Reassure your child that everything is fine and they will do better next time.

Know that all children will eventually learn to use the bathroom in their own time as all children develop and learn differently.

(Q) What is the sick policy of the day care?

Illness Protocol

Over the course of the school year your child may become ill. This memo is designed to inform parents of our protocol should such a circumstance occur. The information provided applies to all children admitted into our program and it is to ensure the protection of your child.

  • If your child is experiencing any of the symptoms listed below they MUST stay home/will be sent home. He/she may only return after a full 24hours with clearance from a doctor (a note for our files) or until the symptoms have resolved.
    • Fever
    • Diarrhea (three bowel movements)
    • Vomiting
    • Pink eye
    • Unusual skin rashes
    • Lice/Nits

***We ask that you update your emergency pick-up information regularly so in the event any of these symptoms due arise during the day someone is available to take your child home if you are unable to make it within a reasonable time frame (1 hour from the time of the first phone call)

  • If your child is experiencing mild symptoms such as but not limited to:
    • Coughing
    • Sneezing
    • Severe complaints of a headache/stomachache
    • Sore throat

We will use our discretion to decide whether your child may remain at the center or must be sent home. Once again, this is not meant to inconvenience any of our parents; on the contrary it is for the safety and full recovery of your child and the health of other children.

(Q) What does my child need for day care?

Things you need for Daycare

Item
1. Sleeping Bag
2. Slippers
3. Two sets of extra clothing
4. Diapers or Pull Ups (where applicable)
5. Wet Wipes
6. Bibs (2-3 years old group)
7. One paper towel (bounty) roll

 

We kindly request, that students do not bring any toy items and/or candy of any sort to the day care facility. It can potentially cause conflict between the children and we strictly prohibit it. We thank you in advance for your attention and cooperation to this matter. We will notify you in advance if any other items will be needed for school.

Respectfully,

Management

(Q) How do I prepare my child for day care?

Tips for Entering Day Care

Before they attend the Day Care, speak with your child several days in advance leading up to the final day of attending day care. Let your child know the why, who, what, when, and how of the process. The more information you provide your child about entering day care, the more comfortable and in control they will feel. Try to have a discussion with them about what they think their day will be like, always let them know that throughout the day you will be thinking of them. Inform them of when you will pick them up, this will be the highlight of your day.

Try to bring your child into day care during the registration/admission process so they may become familiar with their new school and surroundings. It helps if they have a visual picture in their minds of where they will be during their time away from you.

Try to get them into a routine several weeks before day care begins so they will already be acclimated to our schedule, this will make the transition easier and more comfortable. As a suggestion to our parent(s), try to Relax! Children can sense stress and you will project these feelings onto them. Rest assure that ALL children eventually separate successfully, patience and time is all that is required!

On the First day of school, provide yourself with plenty of time, if you are feeling rushed or have a sense of urgency, this will make everyone nervous and the transition will not go as well as planned. Have a nice morning together and talk to your child about what each other’s day will be like. Communication is imperative through the first couple of days.

When you arrive at school always says goodbye and be honest with your child! Never say things like, “I’ll be right back.” This will only create tension and make the process more difficult in the days to follow. When you feel the time is right, give your child a nice big hug and kiss and part ways on a good note. If you have made the decision to go, GO! The longer it takes for you to leave the harder it will become. The leaving process for both child and parents is the most stressful time so making it as short and honest as possible is the best policy. Eventually, you will both feel better, and always remember we are just a phone call away. We are here to make the transition for both parents and children as comfortable as possible. If you have any suggestions, questions, or concerns, let us know and we will do our best to assist you.

 

Warmest Regards,

The Steps to Success Team!

 

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