2975 Hylan Blvd Staten Island, NY 10306
Frequently Asked Questions
Disclaimer: The answers in this section are general responses in
accordance with our program. Please note, answers may vary
from Center to Center and State to State.
Do you offer part-time?
We do not offer part-time enrollment. At Steps to Success, we believe that a consistent, full-time schedule helps children adjust more smoothly and thrive socially, emotionally, and academically. Daily participation allows students to build stronger friendships, feel secure in their routine, and fully benefit from our enriching curriculum.
What is included in our tuition?
Our tuition includes our extended hours of operation. You are welcome to drop-off your children before 10AM and pick up any time. Also included are three meals a day, all prepared fresh in our in-house commercial kitchen, a music enrichment twice weekly and our proprietary multi-sensory curriculum
What does the schedule look like for daycare students in the summer?
In the summer, we still do daily circle time to make sure that our students do not forget the basic academic concepts they learned throughout the year. We simulate a real “summer camp” program by offering water play activities three times weekly as well as “Fun Fridays” and many themed events throughout. Daycare students do not go off premises during this time, everything is done on our playground.
How are students divided into groups?
Students in each group are separated by age. We typically have more than one classroom per age group, depending on the school year.
Do the children spend time outside of the classroom?
Yes! Children enjoy two scheduled playground times each day, giving them plenty of opportunity for fresh air, movement, and active play. When the weather doesn’t cooperate, we make sure they stay active indoors!
Is screen time allowed?
Most classrooms have a Samsung SmartBoard for educational purposes. Teachers use this as a tool for demonstration as well as diversification of learning materials (educational games…etc). Teachers may play an educational show a few times throughout the day for a maximum of five minutes in transition periods so that they can lay out meals, change diapers or prepare for naptime etc.
Do we get updates throughout the day?
Steps to Success uses an app called Brightwheel to provide families with updates along with photos and videos throughout the day. You are also able to communicate with teachers and administrators through this software and ask any questions you may have or just check in on your child.
Do you offer a refund for missed days due to illness or vacation?
We offer two different credits to families: a sick week credit and a vacation week credit. Families receive 2 sick week credits annually. A sick week qualifies as five consecutive operational days missed due to illness. Families will receive half a week credit applied to the forthcoming month. Families also receive 1 vacation week annually. An entire week’s tuition will be credited on the forthcoming month’s tuition in the event of a vacation week
Do we provide potty training support?
Yes, we do assist with potty training. Each classroom is equipped with appropriately-sized toilets to aid in this process. Each child approaches this process differently and is prepared at different stages. Please feel free to discuss your family’s individual situation with the directors and/or teachers.
Are the toys regularly cleaned and sanitized? What about the class?
All toys are deep-cleaned weekly. They are also wiped down with disinfectant wipes throughout the day and at the end of the day. The class is thoroughly sanitized daily — tables after each meal and the floors cleaned multiple times a day.